Terms & Conditions

1. Your Order

We must receive full details of your debit/credit card with your order. On receipt of your order we will debit your debit/credit card for the price. However, our acceptance of your offer remains subject to (a) approval of it by us; (b) availability of the stone product selected by you; and (c) availability of remaining space in the Jigsaw Walk. Once we have received payment for your order we will send an email to you at the email address you provide in your order form to confirm that your order has been received by us.

We will also notify you by email when the inscribed stone has been laid in the Jigsaw Walk.

We reserve the right to refuse any order at our discretion (for example where the inscription specified by you in your order is considered inappropriate for inclusion in the walkway and we will have no obligation to provide you with any reasons for refusing an order.

Our acceptance of your order brings into existence a legally binding contract between us.

2. What you are buying; and timetable

Once your order has been accepted by us, we will:

(a) despatch it to our specialist stone engraving/painting contractor;
(b) despatch to you, and we endeavour to do so within 30 days of you placing your order, a certificate and letter confirming your order, the inscription requested and the fact that a stone matching your order and inscribed with your requested inscription will be laid in the Jigsaw Walk
(c) arrange for the engraving of a stone(s), as specified in your order, and the laying of such stone(s), as specified in your order, in the walkway at the next laying by us of inscribed stones; and

3. Price and Delivery Charges

The prices payable for the services you order are the prices set out on our website in your chosen currency on the date of your order. Our prices are inclusive of VAT where applicable.

4. Changes to your order/requested inscription

You may amend the inscription requested by you in your order by writing to us (at the address given below) or sending an email to us at jigsaw@briconomics.com which must arrive with us within 10 (ten) days of receipt of your Certificate. Thereafter, particularly as each stone will be made to that customers order and personalised by the painting/engraving of the requested inscription, changes cannot be accepted.

The Jigsaw Walk
Sunnycroft Brickworks
Tanyard Lane
Danehill
W. Sussex RH17 7JH

5. The Jigsaw Walk Stones

We agree that all stones will be of satisfactory quality and conform with the description on our website. We reserve the right to make any changes in the descriptions necessary to comply with legal requirements or changes in the product specification. We cannot accept any responsibility for any variation in colour of the goods from the colour shown on the website caused by your browser software or computer system.

Ownership of all stones remains with the Royal Bournemouth Hospital at all times; and the Royal Bournemouth Hospital shall determine the location where each stone is laid, and undertake the installation.

Subject to Paragraph 10 below we will maintain stones laid in the walkway, subject to damage caused by natural causes, third parties and fair wear and tear, for a minimum period of ten years following installation. However, we reserve the right to move or relocate stones at our discretion; and after expiry of the ten-year guarantee they may be permanently removed by us and destroyed.

6. Notification of Changes

We reserve the right to change, modify, remove or substitute without notice any information shown on the website. Prices and availability of goods/services are subject to change without prior notice.

7. Payment by Overseas Customers

This website and our Terms and Conditions have been designed for use within the United Kingdom. Whilst we will consider requests for products and enquiries from outside the United Kingdom, we give no warranty, express or implied, that our website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you. Furthermore, we reserve the right to refuse any order at our discretion from overseas customers and we will have no obligation to provide you with any reasons for refusing an order.

8. Import and Local Taxes

You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase services/goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.

9. Inscription Content and Removal of Stones

You warrant that you have worded your inscription in good faith and that your inscription has not been chosen in order to insult, defame, distress, embarrass or offend any third party or group.

You also warrant that the inscription that you request and our use of it in the walkway will not offend, defame, insult or infringe the rights of the person or persons referred to in the inscription.

You agree to indemnify us against any claims made, damages/fines paid and/or costs incurred as a result of your breach of the warranties given above.

You accept that if we receive any complaints from the public about the content of your inscription we shall have the right to remove the stone in question and any other stone that you have requested us to lay in the walkway and destroy them. If we exercise our right to do this you shall not be entitled to any refund of the sums that you have paid us.

10. Cancellation by us

We reserve the right to cancel the contract between us if:

- we have insufficient stock to process the order; or

- one or more of the stone services/goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.

11. Data Protection

We have notified the Information Commissioner and will process any personal data provided to us under this contract in accordance with the Data Protection Act 1998. By providing us with your personal data you consent to the processing of the data for the purpose of fulfilling your order and any other purposes detailed on our Order Form (with your consent, where so indicated). This may involve our disclosing your data to third parties. Furthermore, the terms of our Privacy Policy apply to our use of your personal data. We use encryption software in an attempt to keep your data secure. However, we cannot guarantee that any messages transmitted over the internet will not be corrupted or intercepted by a third party. We exclude liability for any loss or damage arising from disruption, loss of or corruption of any communications sent to or received by us electronically, except where caused by our own negligence.

12. Liability

The limit of our liability to you is the exchange of the services/goods for products of equivalent value or the refund of the price that you have paid us. We will not be responsible to you to any greater extent and we are not responsible for any indirect or consequential loss which you may incur arising out of our failure to comply with these terms and conditions. Nothing in these terms and conditions is intended to exclude or limit our liability to you for any death or personal injury resulting from our negligence or to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded. We shall have no liability to pay any money to you by way of compensation.

13. Events beyond our control

We shall have no liability to you for any failure to perform services ordered by you or to deliver replica stones you have ordered or any delay in doing so or for any damage to or defect in goods delivered caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems, flood, fire, explosion or accident.

14. Invalidity

If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

15. Third party rights

A person who is not a party to this agreement has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement.

16. Entire agreement

These terms and conditions, together with your Order Form, our current website prices, contact details and privacy policy, set out the whole of our agreement relating to the supply of the services to you by us. Nothing said by any sales person on our behalf should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any goods/services offered by us. Except for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.

17. Governing Law & Jurisdiction

These Terms and conditions shall be governed and construed in accordance with the laws of England and Wales. Disputes arising here shall be exclusively subject to the jurisdiction of the courts of England & Wales.