Frequently Asked Questions

Welcome to the Jigsaw Appeal FAQ section. These pages are designed to answer questions you may have regarding Jigsaw Appeal and your order.

Please click on a question on the right for the answer.

What is the Jigsaw Appeal?

The Walkway is made up of personalised engraved stones that will be laid around the beautiful lake setting of the hospital.

Why is it being created?

The Jigsaw Walk offers the opportunity to support patients with cancer and blood disorders. Donations will be used to extend and improve the facilities in the Haematology and Oncology Unit to give patients the space and privacy they deserve.

Who can buy?

The Jigsaw Walk is open to all. We welcome support for the project be it local or from around the world.

What can I buy?

You can choose from a range of superb, finest quality stones.

A Single Brick is available with up to 2 lines of text in black lettering, each line can have up to 15 characters (spaces & punctuation count as characters) - 210mm x 105mmmm.

A Double Brick is available with up to 4 lines of text in gold lettering, each line can have up to 15 characters (spaces & punctuation count as characters) - 210mm x 210mm.

A Jigsaw Stone carries the Jigsaw Appeal Logo and is available with up to 2 lines of text in black lettering, each line can have up to 15 characters (spaces & punctuation count as characters) - 300mm x 300mm.

The Jigsaw Coporate Stone carries the Jigsaw Appeal Logo,is available with up to 2 lines of text in black lettering, each line can have up to 15 characters (spaces & punctuation count as characters) - 400mm x 400mm.

Unfortunately we are unable to provide accents (acute or grave) over lettering due to the type of engraving process employed.

You can buy as many stones as you like.

Are the letters painted on top?

No, the letters are actually engraved and hand-painted. The paint sits just below the surface so that it is not subject to wear.

What can I have engraved?

{FAQ - What can I have engraved Answer}

Can I change my message after I have placed my order?

You will be sent a letter with a Certificate to check your inscription. If it is incorrect there will be a return address and you will be reissued with another Certificate. Please notify us within 10 days of receipt of your certificate. Please note that only one set of corrections is allowed.

How long will they last?

The engraving depth can be expected to last for a minimum of 10 years. The site owners reserve the right to manage pavers and stones, as detailed in the Terms & Conditions, and are responsible for all maintenance.

When are they being laid?.

We will notify supporters via the website when the first phase of bricks will be laid. We anticipate the first phase of the Walk will open by Easter 2007.

How much do they cost?

Size	Price
Single Brick with Black Lettering	£50
Double Brick with Gold Lettering	£100
Jigsaw Stone	£500
The Jigsaw Corporate Stone	£1,250

How many can I order?

As many as you like online. If using a paper application form please photocopy and attach all additional orders.

How do I pay?

Online: With credit/debit card - VISA, MASTERCARD, DELTA, MAESTRO, SWITCH or AMERICAN EXPRESS

By post: With a cheque or postal order made payable to "Jigsaw Appeal".

Can I choose my location?

No, they will be laid on a first come first laid basis as the project progresses. Each item will be laid in the next available spot.

Can I buy as a gift?

Yes, you can buy for someone else. The letter confirming your purchase and the certificate will come to you - the purchaser, to check the inscription we have is correct before we do the engraving. You can then give the certificate showing the inscription as a gift. The certificate does not contain the purchaser's name.

What is on the certificate?

The certificate includes the inscription and a unique reference number. In due course you will use this number to help locate your inscription. The certificate does not include the purchaser's name.